Support center

StudiSpace Support

Need help with StudiSpace? Get guidance for account access, subscriptions, study tools, bugs, privacy, and feature requests.

We typically respond within 1–2 business days.

Contact

Talk to a human.

For account, billing, product, privacy, and general support.

Replies usually arrive within 1–2 business days.

Include your account email and a short description for faster help.

Common topics

Find the right category before reaching out so your request gets routed clearly.

Trouble signing in, verifying email, accessing your account, or updating account details.

Questions about plans, payments, premium access, renewals, or subscription status.

Help using study sets, flashcards, quizzes, notes, tutor mode, uploads, or generated content.

Something looks broken, fails to load, or does not work as expected.

Ideas for improvements, workflows, study tools, or mobile app enhancements.

Questions about privacy, data handling, account deletion, or legal policies.

Faster answers

These quick checks solve common issues faster and give our team the details needed to help on the first reply.

Refresh the app and make sure you are signed in with the same email you used for StudiSpace.

If a study set or upload is not appearing, check that the file finished uploading before leaving the page.

For billing questions, include the account email connected to your subscription.

For bug reports, include what you were trying to do and what happened instead.